SmartHQ™ Marketplace | Shop Appliance Filters & Accessories

SAVE 5% AND GET FREE SHIPPING

Receive SmartOrder reminders

Get timely notifications before you run out of essential supplies for your appliances.

Enter the marketplace

Browse our curated selection of high-quality appliance essentials all in one place.

Receive updates

Stay informed about your orders with real-time tracking and delivery notifications.

A range of items delivered

From filters to cleaning supplies, get everything your appliances need delivered to your door.

How SmartOrder Works

Set up your appliance profile once

Choose your essential supplies

Select your preferred delivery schedule

Sit back and let SmartOrder do the rest

Popular SmartOrder Items

Most-loved products that keep your appliances running at peak performance

GE XWFE Refrigerator Water Filter

Model: XWFE

Ships in 2-7 business days

GE RPWFE Refrigerator Water Filter

Model: RPWFE

Ships in 2-7 business days

GE MWF Refrigerator Water Filter

Model: MWFP

Ships in 2-7 business days

GE MSWF Refrigerator Water Filter

Model: MSWF

Ships in 2-7 business days

All products eligible for 5% SmartOrder discount and free shipping

Frequently Asked Questions

Everything you need to know about SmartOrder service

What is SmartOrder?

SmartOrder is a subscription program that lets you set up automatic reorders of products you use frequently so that you receive them on a schedule that is convenient for you.
‍*The SmartOrder 5% discount applies to the value of each SmartOrder enrolled item in your cart. Discount excludes taxes, second or next day shipping fees.

How do I join SmartOrder?

Joining SmartOrder is simple - it can be done while you’re browsing SmartHQ mobile app, to join - just select the SmartOrder offer option for the item you want and choose a delivery schedule that fits your needs. During checkout, your subscription will be linked to your account profile.

Which products are available for SmartOrder?

The SmartOrder Subscription program delivers replacements like water filters and other renewable items that are compatible with your Appliance that you replace on a regular basis.

What are my shipping options for SmartOrder?

Each SmartOrder shipment comes to you with FREE Standard Ground shipping (second day and overnight shipping not included). You have the option to choose your delivery schedule of when you receive your shipment; in one-month, two-month, three-month, six-month, twelve-month or eighteen-month interval.

What will happen after I join SmartOrder?

After you join SmartOrder, you will receive an email confirming about your subscription. This email will include a link to access your account to manage your subscriptions(s) and account information.
Your first order will be processed and shipped immediately. After your first shipment, we will place your next shipment automatically based on your selected frequency, and you will only be billed on the day each order is shipped. Prior to each order, we will send you an email reminder in the event you need to make changes to your next scheduled shipment. You will also receive email notifications if there are issues with your payment method, if you cancel your subscription, or confirm when an order is placed successfully.

How do I make changes to my SmartOrder subscription?

Once you’ve joined, SmartOrder is easy to manage. To make changes to your SmartOrder subscription, sign into ‘My Account’ then click on your ‘Subscriptions’ tab to manage your subscription. Within MyAccount you can cancel your subscription. Sign into My Account.
Updates will be applied to all future shipments associated with your SmartOrder. Changes made do not apply to shipments that have already entered the shipping process. Please allow up to 24 hours for modifications or cancellations to be processed.
You can make the changes under the ‘SUBSCRIPTIONS’ section of your account by cancelling the order and creating a new one.

How do I cancel my subscription?

To cancel an item on your subscription, Log into My Account., navigate to ‘Subscriptions’ section then click on the Cancel button to the right of the item you wish to cancel. Confirm cancellation reason in the pop-up window that follows. After you deactivate your item, your subscription will be cancelled, and no future orders will be placed. You will also receive an email notification confirming your cancellation.

What is the difference between the 'My Orders’ and ‘Subscriptions' tabs?

The ‘My Orders’ tab shows details of orders that have previously shipped and represent one-time transactions that have successfully been placed. In contrast, the ‘Subscriptions’ tab displays all details associated with your upcoming deliveries. This includes the next order date, delivery frequency, and item quantity.

What method of payment can I use to pay for my SmartOrder shipments?

To participate in theSmartOrder program you must have an active electronic form of payment saved within your account profile. Debit cards, gift cards or international credit cards are not accepted forms of payment for future billing.

What if the everyday price of the SmartOrder product changes?

Occasionally, it maybe necessary for us to increase our prices. If that happens, we will notify you of the new price. While prices are subject to change, you will always get free shipping as a member of SmartOrder. See Terms & Conditions for more details.

Once I sign up, when will I get my first order?

As soon as you sign up, we will begin processing your first order immediately, and you will receive it in 3-5 business days (based on Standard Group shipping). Priority shipping options are available during checkout.

What happens if my payment method changes or expires?

Future Orders cannot be placed if your default payment method has changed or has expired. An email reminder will be sent if your payment method is about to expire. You can call Customer Care to cancel and create a new SmartOrder Subscription. If you need assistance setting up your account or have any questions about the SmartOrder program, we're here to help.

Still have questions? Our support team is here to help!

Call Us

Ensure your appliances never go without the essentials.

Auto-Delivery Subscription

One-Tap Checkout

Guarenteed Fit

Free Standard Shipping

Receive SmartOrder reminders

Enter the marketplace

Receive updates

A range of items delivered

How SmartOrder Works

Popular SmartOrder Items

Frequently Asked Questions

Ready for effortless upkeep?

Ensure your appliances never go without the essentials.

Stop the guesswork.

Auto-Delivery Subscription

One-Tap Checkout

Guarenteed Fit

Free Standard Shipping

SAVE 5% AND GET FREE SHIPPING

Receive SmartOrder reminders

Enter the marketplace

Receive updates

A range of items delivered

How SmartOrder Works

Popular SmartOrder Items

Frequently Asked Questions

Ready for effortless upkeep?