SmartHQ™ Management for Hotels | Cut HVAC Costs, Prevent Water Damage

Cut Hotel HVAC Costs. Get 6x Return.

SmartHQ™ Management lets you monitor, control, and maintain your entire PTAC/VTAC fleet from one dashboard — lowering energy bills, catching leaks early, and extending equipment life.

Request a demo and size a package for your property
Request a Demo See the ROI
SmartHQ Management hotel dashboard showing PTAC fleet status, energy data, and diagnostics
6×
Return on subscription
from energy savings alone
$17,400
Net year-one benefit
for a 100-room property
$36
Per room, per year
subscription cost
The Baseline

What Hotels Spend Today on Utilities

Hotels are under sustained cost pressure on utilities — and that's exactly where SmartHQ creates the most measurable value.

U.S. hotels spent an average of $2,478 per available room on utilities in 2024, according to CBRE Hotels Research covering 3,674 properties. Electricity accounts for roughly 60% of that total, putting the addressable electricity-and-gas spend near $1,750 per room per year — with HVAC as the dominant load.

Utilities have averaged 3–4% of total hotel revenue over the past 50 years and are the industry's fastest-growing operating expense. For limited-service and select-service properties — where PTAC/VTAC fleets are standard — utility costs represent the highest share of revenue.

HVAC is the single largest controllable utility cost in most hotel properties, making it the highest-leverage target for operational savings.

$2,478

Average utility spend per available room (2024)

~60%

Share of utility spend from electricity

3–4%

Utilities as a share of total hotel revenue

Platform Features

Powerful Features. One Simple Platform.

Everything you need to manage your hotel's connected HVAC fleet — from remote control to diagnostics to work orders.

Connected Assets

Manage appliance fleets organized by property, building, floor, and room from a single dashboard view.

Remote Monitoring & Control

Power units on or off, view real-time readings, check signal strength, and manage supported settings remotely.

Batch Command

Command groups of appliances at once — schedule firmware updates, mode changes, temperature settings, fan speeds, and power controls.

Advanced Diagnostics

View fault codes, counts, affected appliances, fault definitions, mini-manual links, and recommended service actions.

Energy Controls

Manage SmartFan modes, temperature limits, makeup air controls, heat mode, and control source settings to reduce consumption.

Task Management

Create, assign, prioritize, schedule, track, filter, and export work orders to keep your maintenance team efficient.

Notifications & Fault Alerts

Receive email and push alerts for leaks, appliance faults, offline units, and task updates in real time.

Asset Reporting

Export appliance lists with nicknames, locations, model numbers, and serial numbers for records and audits.

Service & Warranty

Access use-and-care manuals, warranty details, product info, and route service needs through connected scheduling.

Where the Savings Come From

Three Pillars of Value

SmartHQ delivers measurable ROI through energy reduction, water-damage protection, and extended equipment life.

Pillar 01

Energy — the Primary Lever

Temperature limiting, SmartFan modes, scheduled setbacks, and batch commands directly reduce how hard your PTAC/VTAC fleet works. A peer-reviewed simulation study across 19 U.S. climate zones found HVAC energy savings of 24–58% from occupant-centric controls in large hotels.

The GE RAK180W1 occupancy-sensing thermostat can save up to 50% of makeup-air energy by sealing the module when a room is vacant. Even without occupancy sensing, setpoint limits and scheduling alone capture the conservative end of savings.

Modeled conservatively at 20% HVAC reduction
Pillar 02

Water Damage — Risk Protection

Built-in leak monitoring means this protection costs nothing beyond the sensors. The average commercial water-damage claim is $89,000 according to Chubb research, and hospitality is one of the highest-risk categories.

Toilets account for 15% and sprinkler malfunctions 14% of commercial water-damage losses — both detectable early with properly placed sensors.

1 avoided incident = ~25 years of subscription
Pillar 03

Maintenance & Equipment Life

Advanced Diagnostics surface faults before they become failures. Task management routes the right technician to the right unit immediately, reducing emergency callouts and guest disruption.

ASHRAE research confirms early fault detection extends equipment life and defers capital expenditure — meaningful when PTAC replacement runs $1,000–$3,000 per unit.

Extends PTAC units to full service life
ROI Calculator

Run the Numbers for Your Property

Start with the conservative 20% HVAC reduction model. Adjust room count, HVAC spend, and savings rate to fit the property.

Hotel ROI calculator

Use this model to estimate subscription cost, energy savings, net benefit, and energy-only return.

Subscription$3,600
Energy savings$21,000
Net benefit$17,400
Energy return5.8x

Subscription assumes $900 per 25-room pack. The model counts energy savings only.

Modeled at 20% HVAC reduction Per room 100 rooms 200 rooms
SmartHQ subscription cost $36 $3,600 $7,200
Energy savings ~$210 ~$21,000 ~$42,000
Net annual benefit ~$174 ~$17,400 ~$34,800
Roughly a 6× return on the subscription from energy alone. The table keeps the base case conservative.
  • Energy only
  • No water claim savings counted
  • No equipment-life savings counted
The Dashboard

Your Entire Fleet. One Screen.

Monitor every connected unit, view diagnostics, send batch commands, and track work orders — all from a single interface.

SmartHQ Management dashboard showing hotel HVAC fleet monitoring, energy usage, fault alerts, and remote controls for PTAC and VTAC units
FAQ

Frequently Asked Questions

Quick answers about SmartHQ Management pricing, savings, and capabilities for hotel operators.

SmartHQ Management is priced at $900 per 25-room pack. A 100-room hotel pays $3,600 per year, which works out to $36 per room per year. Every new account includes a full-featured 90-day free trial so you can see real data before committing.
Using a conservative 20% HVAC reduction model, SmartHQ saves approximately $210 per room per year on energy. A peer-reviewed study (Journal of Building Performance Simulation, 2021) found occupant-centric HVAC controls in large hotels can reduce HVAC energy consumption by 24–58% depending on climate zone and sensor type. This delivers roughly a 6× return on the subscription cost from energy savings alone.
A 100-room hotel pays $3,600 per year for SmartHQ and can expect approximately $21,000 in annual energy savings (at a conservative 20% HVAC reduction), yielding a net benefit of roughly $17,400 — a 6× return. This calculation excludes additional value from water-damage prevention and extended equipment life.
Yes. SmartHQ includes built-in leak monitoring that sends email and push alerts. The average commercial water-damage claim is $89,000 (Chubb research), and hospitality is one of the highest-risk categories. A single avoided water incident offsets roughly 25 years of SmartHQ subscription cost for a 100-room property.
SmartHQ Management supports connected PTAC (Packaged Terminal Air Conditioner) and VTAC (Vertical Terminal Air Conditioner) units. You can manage your entire fleet organized by property, building, floor, and room — all from a single dashboard.

Ready to Size a Package for Your Property?

Connect your appliances, see real diagnostics, and run the numbers against your actual room count and utility spend.

$900 per 25-room pack  ·  100 rooms = 4 packs

Request a Demo

Sources

  1. CBRE Hotels Research, Sustainability Practices Help Control Hotel Utility Costs (Jan 2025), 3,674 properties.
  2. CBRE / PKF Hospitality Research, Consumption and Pricing Influence Hotel Utility Costs, Lodging (2015).
  3. CBRE Hotels Research, Controlling U.S. Hotel Utility Costs (Oct 2022).
  4. Dong, B. et al., Quantifying the Nationwide HVAC Energy Savings in Large Hotels, Journal of Building Performance Simulation, Vol. 14 No. 6 (2021).
  5. Li, Z. et al., Characterizing Variations in Indoor Temperature and Humidity with Occupancy-Based Climate Control, Energies 13(7) (2020).
  6. GE Appliances, RAK180W1 Energy Management Occupancy Sensing Thermostat documentation.
  7. GE Appliances Pressroom, Zoneline + Makeup Air savings (Jan 2019).
  8. Chubb via NAIOP, Managing Water Damage Risk ($89,000 average claim).
  9. Chubb, How Water Damage Can Negatively Impact a Business.
  10. Chubb, What Businesses Should Know About Water Damage & 10 Most Common Sources of Commercial Water Damage.