We prioritize protecting your appliance and data through every stage of development, manufacturing, and maintenance, using industry-standard security methods. Regular testing and evaluation are conducted to ensure these practices are met, and updates may be made via Internet connection to maintain security.
We are committed to answering your questions or any concerns you may have. With all of our brands, our goal is to ensure your satisfaction, while offering the highest levels of professional service. For security tips on configuring your home router, good security Internet hygiene, and keeping your devices up to date, please read our Smart Home Security Guidance section below. If this does not address your needs, please call or email our support line.
If you have a specific security concern or believe you have found a security vulnerability with one of our connected appliances, please contact the GE Appliances Product Security Incident ResponseTeam (GEA-PSIRT) at GEAppliancesProductSecurity@geappliances.com.
GEA-PSIRT supports PGP encryption using the GE Appliances Connected Home PGP Key to encrypt your email. In your email, please include the following information:
GEA-PSIRT will respond if further information is needed to investigate a security issue. Please note, GE Appliances does not disclose, discuss, or confirm any security issue until a full investigation is complete and any necessary press releases, security updates, and releases are available.
We acknowledge security researchers who have selected not to opt out and who have reported security issues on all our brands of appliances by contacting GEA-PSIRT on the GE Appliances Connected Home Security Researchers Credit Page.