SmartHQ™ Management
Control every guest-room appliance from one command center
SmartHQ™ Management helps hospitality teams keep rooms guest-ready at all times.
Monitor, control, and maintain GE appliances across every floor and building, without entering a single room.
Start Your Free 90-Day TrialMonitor, control, and maintain GE appliances across every floor and building, without entering a single room.

Get real-time alerts for faults and water leaks before guests notice
Batch control temperature, modes, and updates across rooms or floors
Schedule GE service automatically through Bodewell
Monitor energy use and apply limits to reduce waste
Train staff quickly with built-in, step-by-step videos



Trusted By Over 6,000+ Appliance Technicians Across the U.S.
Appliance Downtime, Leaks, and Failures Drain Time and Budget
SmartHQ™ Management Brings it All Under Control

Cut Energy Waste
Lock PTAC controls when rooms are vacant.

Streamline Maintenance
Auto-assign tasks to techs when a fault occurs.

Adopt Faster
A simple interface that teams learn quickly and use with ease.
Everything You Need to Keep Your Properties Running Smoothly
SmartHQ™ Management integrates control, protection, and performance into one secure cloud dashboard
Control & MonitoringBatch CommandAdvanced DiagnosticsLeak DetectionMaintenance & TrainingAppliance Information & Asset Reporting
Control & Monitoring
Control every GE Appliance from one connected dashboard

Batch Command
Make changes once and apply them everywhere.

Advanced Diagnostics
Get clear insight into issues before they become problems.

Leak Detection
Detect leaks early and reduce the risk of costly water damage.
Available with the purchase of the SmartHQ™ Leak Detection Kit.

Maintenance & Training
Keep maintenance organized and work moving.

Appliance Information & Asset Reporting
See the full picture for every appliance.

Built for the Way Your Properties Operate Day to Day
Designed for environments where uptime, reliability, and control matter mostt

Hospitality
Ensure every room is ready for guests, with fewer interruptions and faster issue resolution.

Senior Living
Deliver consistent comfort and dependable performance that residents can rely on.

Multifamily
Manage appliance health and maintenance activity across your entire portfolio in one place.

Campus Living
Move residents in and out smoothly with quick unit resets and early problem detection.

Short-Term Rentals
Turnover units faster and reduce surprises between guest stays.
See How Properties Run Better With SmartHQ™ management
Start Your Free 90-Day Trial
Lumenant cut energy waste and prevented HVAC failures
SmartHQ™ Management helped Lumenant reduce HVAC waste and spot issues before residents felt them

Automatic savings when rooms are empty

Early fault detection before residents notice

Remote PTAC control across senior living communities

Sentient Buildings gained portfolio-wide HVAC control across 10,000 units
SmartHQ™ Management enabled centralized HVAC control and real-time insights across a massive portfolio.

Set-point limits to reduce extreme usage

Proactive maintenance alerts at scale

Batch commands and real-time insights across all units
Stay Connected
From Anywhere

Mobile app for quick actions like viewing faults & creating tasks

Desktop access for batch commands, reporting, and multi-property control

Role-based, real-time notifications so the right people get the right updates
Secure, Reliable, and Ready for Your Team

Secure cloud platform that keeps appliance data protected

Role-based access for owners, managers, and technicians

API integrations to connect with property systems

Guided onboarding and training library for fast setup

Gold verification level for UL’s IoT Security Rating

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Request demoFrequently Asked
Questions
What is SmartHQ™ Management?
What types of properties is this solution best suited for?
Is there a cost to try the platform?
What appliances are compatible with the platform?
What types of properties is this solution best suited for?
Is there a cost to try the platform?
What specific features help reduce operational costs?
Can I control multiple appliances at once?
Does the system help with water damage prevention?
How does the energy management feature work?
What kind of diagnostics are available?
How does the system help with maintenance workflows?
Can I update appliance software remotely?
What specific features help reduce operational costs?
Can I control multiple appliances at once?
Does SmartHQ Management work with captive portals?
How much data does the system consume?
Is additional hardware required?
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