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SmartHQ Pro empowers multi-unit owners and property managers to get more done with a single, simple, scalable appliance management solution. Discover next-level property management that combines two powerful software solutions -- Management + Service -- to proactively manage your fleet of appliances while applying precision diagnostics to make servicing your system even easier.
With SmartHQ Pro™ you can remotely monitor all your appliances, automate routines, and proactively make repairs so your residents/guests stay happy.
With a simple web dashboard, you can see how all your GE Appliance products are doing across all of your properties whether you are on your desktop, tablet, or phone.
Managing energy costs in unoccupied living units is a breeze with SmartHQ Management. Through the dashboard, you can control one appliance at a time or send a command to hundreds of units at once.
SmartHQ Management can proactively alert team members when appliances need attention and create tasks to ensure issues are being addressed.
SmartHQ Service stores diagnostics data captured during troubleshooting sessions in the cloud. This allows comprehensive access to historical service data of previously repaired appliances. All this data will help technicians understand performance issues occurring within the appliance
With SmartHQ Service, not only can you quickly diagnose problems, but you can also see documentation, such as service bulletins, service manuals etc, to help resolve issues on the first visit.
SmartHQ Service enables you to complete repairs with confidence and easily share information with owners, confirming that the right problem is being addressed.
SmartHQ Management helped us integrate into ~10,000 New York City Housing Authority-connected units, offering custom solutions to complex problems at deployment. The inevitable obstacles associated with a project of this size were handled with incredible speed and care, and because of GE Appliance’s partnership, we are now positioned to capitalize on up to 15X our initial investment."
SmartHQ Service is so intuitive that I can feel my way through the different features of it without having to know everything and remember everything. It shortens the amount of time taken for diagnostics. It has been appealing to the customer because we can explain to them what is not working in one service call.
Learn more about the benefits of bringing SmartHQ Management and Service to your properties.