Smart Appliances for Smart Properties

SmartHQ Pro empowers multi-unit owners and property managers to get more done with a single, simple, scalable appliance management solution. Discover next-level property management that combines two powerful software solutions -- Management + Service -- to proactively manage your fleet of appliances while applying precision diagnostics to make servicing your system even easier.

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Do More with Confidence

With SmartHQ Pro™ you can remotely monitor all your appliances, automate routines, and proactively make repairs so your residents/guests stay happy.

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Reduce down time and costs
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Improve satisfaction for guests, residents, and employees
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Streamline your team’s operations
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Integrates with other property management platforms
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Trusted brand with over 900+ GE appliances
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First Time Complete

900+

Connected Models
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26M+

Smart Appliances Installed
First Time Complete

90%

Of Users Saw First Time Completes Go Up
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SMARTHQ MANAGEMENT
Proactive Operations
Real-Time Monitoring

With a simple web dashboard, you can see how all your GE Appliance products are doing across all of your properties whether you are on your desktop, tablet, or phone.

Remote Control

Managing energy costs in unoccupied living units is a breeze with SmartHQ Management. Through the dashboard, you can control one appliance at a time or send a command to hundreds of units at once.

Automation and Routines

SmartHQ Management can proactively alert team members when appliances need attention and create tasks to ensure issues are being addressed.

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SMARTHQ SERVICE
Precision Service
Fast, Accurate Diagnostics

SmartHQ Service stores diagnostics data captured during troubleshooting sessions in the cloud. This allows comprehensive access to historical service data of previously repaired appliances. All this data will help technicians understand performance issues occurring within the appliance

Increase One Time Repairs

With SmartHQ Service, not only can you quickly diagnose problems, but you can also see documentation, such as service bulletins, service manuals etc, to help resolve issues on the first visit.

More Confident Repairs

SmartHQ Service enables you to complete repairs with confidence and easily share information with owners, confirming that the right problem is being addressed.

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TESTIMONIALS

What our customers say about us

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SmartHQ Management helped us integrate into ~10,000 New York City Housing Authority-connected units, offering custom solutions to complex problems at deployment. The inevitable obstacles associated with a project of this size were handled with incredible speed and care, and because of GE Appliance’s partnership, we are now positioned to capitalize on up to 15X our initial investment."

David Unger
CEO | Sentient Buildings
Anthony Johnson - Martin Appliance
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SmartHQ Service is so intuitive that I can feel my way through the different features of it without having to know everything and remember everything. It shortens the amount of time taken for diagnostics. It has been appealing to the customer because we can explain to them what is not working in one service call.

Anthony Johnson
Service Manager | Martin Appliance

See What SmartHQ Pro
Can Do For Your Property

Learn more about the benefits of bringing SmartHQ Management and Service to your properties.

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