Simplifying Appliance Management for Property Managers

SmartHQ Pro empowers multi-unit owners and property managers to get more done with a single, simple, scalable appliance management solution. Discover next-level property management that combines two powerful software solutions -- Management + Service -- to proactively manage your fleet of appliances while applying precision diagnostics to make servicing your system even easier.

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Smart Appliances for Smart Property Managers
First Time Complete

900+

Connected Models
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26M+

Smart Appliances Installed
First Time Complete

90%

Of Users Saw First Time Completes Go Up

Manage your fleet of appliances
with ease.

SmartHQ Pro™ lets you keep your appliances under control, so you can focus on more important things. From monitoring energy usage to automating routines, SmartHQ Pro™ makes it easy to keep your property running smoothly – and your residents/guests happy.

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Reduce Down Time and Costs by Monitoring Energy Usage
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Keep Appliances Running Smoothly to Improve Satisfaction of Guests, Residents, and Employees
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Protect your property from unexpected damages with 24/7 monitoring
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Streamline Your Team’s Operations by Automating Routines
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Integrates with Other Property Management Platforms for a
Cohesive Experience
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Trusted Brand With Over 900+ GE Appliances
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The Leader in Smart Technology

SmartHQ Pro by GE Appliances is the first end-to-end appliance management software that combines a full suite of services and appliances making it easier to manage your properties. Our innovations come from our culture of understanding our owners and purposefully pairing technology with real-life solutions.

IoT Breakthrough Award Winner 2021IoT Breakthrough Award Winner 2020IoT Breakthrough Award Winner 2019Secure platform award winner gold
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SMARTHQ MANAGEMENT
Proactive Operations
Real-Time Monitoring

With a simple web dashboard, you can see how all your GE Appliance products are doing across all of your properties whether you are on your desktop, tablet, or phone.

Remote Control

Managing energy costs in unoccupied living units is a breeze with SmartHQ Management. Through the dashboard, you can control one appliance at a time or send a command to hundreds of units at once.

Automation and Routines

SmartHQ Management can proactively alert team members when appliances need attention and create tasks to ensure issues are being addressed.

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SMARTHQ SERVICE
Precision Service
Fast, Accurate Diagnostics

SmartHQ Service stores diagnostics data captured during troubleshooting sessions in the cloud. This allows comprehensive access to historical service data of previously repaired appliances. All this data will help technicians understand performance issues occurring within the appliance

Increase One Time Repairs

With SmartHQ Service, not only can you quickly diagnose problems, but you can also see documentation, such as service bulletins, service manuals etc, to help resolve issues on the first visit.

More Confident Repairs

SmartHQ Service enables you to complete repairs with confidence and easily share information with owners, confirming that the right problem is being addressed.

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TESTIMONIALS

What our customers say about us

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SmartHQ Management helped us integrate into ~10,000 New York City Housing Authority-connected units, offering custom solutions to complex problems at deployment. The inevitable obstacles associated with a project of this size were handled with incredible speed and care, and because of GE Appliance’s partnership, we are now positioned to capitalize on up to 15X our initial investment."

David Unger
CEO | Sentient Buildings
Anthony Johnson - Martin Appliance
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SmartHQ Service is so intuitive that I can feel my way through the different features of it without having to know everything and remember everything. It shortens the amount of time taken for diagnostics. It has been appealing to the customer because we can explain to them what is not working in one service call.

Anthony Johnson
Service Manager | Martin Appliance
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See what SmartHQ Pro can do for your property

The first end-to-end asset management solution that combines a full suite of services and appliances making it easier to manage your properties. Learn more to see the benefits of bringing SmartHQ Pro to your properties.

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