80–90% faster diagnostics

Cut time on every call and free capacity.

Precision Diagnostics

Pinpoint the exact issue before opening the appliance

More first-time fixes

Reduce callbacks with precise tests and docs.

Lower parts costs

Replace only what data confirms

Platform

Everything your technicians need in the field

Proven impact

Results from the field

472k+

Total sessions (2024)

90%+

Users report more accurate diagnostics

55k

Firmware updates

Workflow

Connect → Diagnose → Fix

1
Connect

Plug the SmartHQ module into the appliance service port using the RJ 45 cable, then open the app.

2
Diagnose

Read fault codes, run service mode tests, and review cycle history and alerts.

3
Fix

Apply firmware updates, consult manuals, and order parts then document and share session notes.

Pricing

Simple, transparent pricing

One time hardware plus a subscription that fits your team. Unlock bulk discount upon purchase of 5 or more units.

Module
$199

One time per Bluetooth module

  • RJ 45 cable included
  • Pairs with SmartHQ Service app
Subscription
$55 /month

Per technician

  • Diagnostics and guided tests
  • Session history and export
  • Manuals and repair documentation
Get Started

Estimate your subscription

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Estimated total

$254

Pricing shown is indicative. Confirm taxes, shipping, and regional availability during checkout.

Answers

Frequently asked questions

What platforms are supported?

Pricing shown is indicative. Confirm taxes, shipping, and regional availability during checkout.

What diagnostics can I access?

Pricing shown is indicative. Confirm taxes, shipping, and regional availability during checkout.

Can I get service documentation in the app?

Pricing shown is indicative. Confirm taxes, shipping, and regional availability during checkout.

Do you offer usage reporting?

Pricing shown is indicative. Confirm taxes, shipping, and regional availability during checkout.

Which models are supported?

Pricing shown is indicative. Confirm taxes, shipping, and regional availability during checkout.

Talk to us
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