Cut time on every call and free capacity.
Pinpoint the exact issue before opening the appliance
Reduce callbacks with precise tests and docs.
Replace only what data confirms
Stop swapping parts and hoping for the best. SmartHQ™ Service gives you the data you need to close the ticket.
See how technicians use SmartHQ™ Service to troubleshoot appliances, run diagnostics, verify fixes, and document every session with ease.
Used by customer for quick apartment turnover to verify the working condition of the appliances
Source: Internal field report
What would taken 3 days to fix was completed in 4 hours
Source: Internal field report
total diagnostic sessions completed in 2024
Users report more accurate diagnostics
Firmware updates
Plug the SmartHQ module into the appliance service port using the RJ 45 cable, then open the app.
Read fault codes, run service mode tests, and review cycle history and alerts.
Apply firmware updates, consult manuals, and order parts then document and share session notes.
One time hardware plus a subscription that fits your team. Unlock bulk discount upon purchase of 5 or more units.
One time per Bluetooth module
/monthPer technician
Estimate your subscription
Prefer help? Request a guided demo.
Estimated total
Pricing shown is indicative. Confirm taxes, shipping, and regional availability during checkout.
Pricing shown is indicative. Confirm taxes, shipping, and regional availability during checkout.
Pricing shown is indicative. Confirm taxes, shipping, and regional availability during checkout.
Pricing shown is indicative. Confirm taxes, shipping, and regional availability during checkout.
Pricing shown is indicative. Confirm taxes, shipping, and regional availability during checkout.
Pricing shown is indicative. Confirm taxes, shipping, and regional availability during checkout.
