To fully enjoy your new subscription and services, you have a few options to proceed:
Create your SmartHQ™ Service Customer Portal account to manage your subscriptions, allocate licenses to your technicians, update billing information, and access our full suite of tools. Use the same email address you used for the purchase to ensure everything is linked correctly.
Get StartedAlready have an account? Log in now to start managing your new purchases.
Get StartedNot ready to register or log in right now? No worries! You’ll receive a detailed guide in your email on how to set up your account whenever you’re ready. Be sure to check your spam or junk folder if you don't see it in your inbox.
View Quick Start GuideYour module is expected to arrive within a week from the date of purchase. If you haven't received it within this timeframe, please don't hesitate to contact us for assistance.
Proceed to the registration pageusing the same email address to link your account and subscriptions. Follow the verification link sent to your email to complete registration.
You will need to provide your email address used during the purchase and other personal information as prompted on the registration page.
After registration, you will receive an account verification email. Click the link provided to activate and verify your SmartHQ™ account.
You can access training videos for SmartHQ Service in two ways:YouTube: Visit our official YouTube channel and search for your product model or browse through our playlists for helpful tutorials. App: Navigate to the "Training " section, where you will find a collection of instructional videos.
Check your spam or junk folder. If you still can't find the verification email, contact customer support for further assistance.
Yes, you can manage multiple users, technicians, and secondary owners through the 'Admin' section after logging into your account.
New users will receive an onboarding email with instructions and further resources to help navigate and utilize the SmartHQ™ Service Customer Portal effectively.